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CyberTech

A modern, transparent administration centered on citizens

Digital Government

A solution suite that helps government agencies digitize procedures, connect cross-agency data and improve service to citizens on an information-security-compliant platform.

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Overview

CyberTech offers a comprehensive Digital Government solution that helps agencies deploy management systems, process files and connect interoperable data on a secure platform meeting government standards. Through AI, cloud computing and a data-integration platform, administrative processes are automated, file-processing time falls and transparency increases.

Key features

  • Online public service portal

    Citizens and businesses handle procedures anytime, anywhere; intake, processing and result delivery are fully digitized.

  • Interconnected electronic one-stop shop

    Files move automatically between departments, agencies and levels with real-time status tracking.

  • Document and file digitization

    Digitizes documents, archives and administrative texts; OCR and AI recognize, classify and extract information.

  • National data connectivity

    Integrates and syncs with information systems and sector and national databases through open connection standards.

  • State-standard security

    Multi-layer security: detailed permissions, logging, data encryption and user authentication.

Benefits for government agencies

  • Shortens administrative procedure time
  • Reduces operating and paper-record storage cost
  • Standardizes business processes across units
  • Improves management, administration and oversight
  • Increases transparency
  • Easy to integrate with existing systems
  • Uses data for management and decision-making
  • Improves experience for citizens and businesses
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Digital Government

Key technologies

  • Artificial intelligence (AI) supporting file processing, classification and smart search
  • OCR recognizing text from paper documents
  • Open APIs connecting sector systems
  • Cloud computing for flexible, scalable deployment
  • Visual dashboards for administration and oversight
  • Multi-layer permissions and security

Suitable for

  • Provincial, district and commune People’s Committees
  • Departments and agencies
  • Public Administration Service Centers
  • Public administrative and service units
  • Public-service providers
  • State organizations carrying out digital transformation programs

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